Pelle Bracelet

Shipping

You can receive orders through one of the following options:

• Home Delivery: No additional cost for purchases over 190 ₪. For orders below this amount, the delivery cost is 30 ₪. The currier will arrive at your provided address within 3 business days.
• In-Store Pickup: No additional cost. The order will be ready for pickup within 4 hours from the time of the order at the store you selected when placing the order. When your order is ready for pickup, the store will contact you. For a list of stores.

*Orders received after 16:00 will be delivered on the next business day.

**For deliveries outside of Israel, please visit our international store at daniellalehavi.com

Exchanges

You can exchange items through one of the following options:

• Online Exchange: No additional cost. If you want to exchange an item purchased on the website, you need to fill out this form. 
• Exchange at our Stores: You can exchange items purchased on the website or in-store at any of our stores.

Exchange Conditions:

• You can exchange items that have not been used, are in their original packaging, and include the purchase receipt. The items should be in a shopping bag. Items not returned in their original packaging will not be accepted for exchange.
• You can exchange full-priced items purchased on the website within 30 days of receiving the items. Items from SALE or Outlet categories can be exchanged within 14 days of receiving them.
• In the case of combination sales or offers, a partial exchange or return will void the promotional benefit.
• In the case of exchanging an item partially purchased with points, the points will be reissued on the replacement item.
• Items given as gifts in exchange for a promotional benefit or points cannot be exchanged or returned.

Returns

• Return via Home Delivery: No additional cost. If you wish to return an item purchased on the website, please fill out this form. 
  A currier will collect the item from your location, and once the item is returned to us, we will contact you to initiate the return process. Return times can take up to 14 business days and are not subject to the company's policy. This service is provided by an external company.
  Items purchased in-store can only be returned in our stores.

• Return at our Stores: You can return items purchased on the website or in-store at any of our stores.

• You can return items that have not been used, are in their original packaging, and include the purchase receipt. The items should be in a bag. Items not returned in their original packaging will not be accepted for return.
• Cancellation of a transaction for items purchased on the website is possible within 3 days from the order receipt. Beyond this time, a gift card for redemption on the website or in stores will be provided.
• For a refund, the company will charge a credit card fee of 5% of the transaction amount.
• Items purchased with a gift card or points will be refunded in the same way they were paid for.
• Items given as gifts in exchange for a promotional benefit or points cannot be exchanged or returned.
• If the transaction was paid with a Buyme voucher, a refund in the form of a gift card will be provided to Daniella Lehavi.
• The shipping cost will not be refunded if it was paid.
• Please note that personalized or customized items are non-refundable unless there is a defect or error on our part.

• When purchasing from our stores, we provide a cash refund according to consumer protection regulations within 2 business days from the date of purchase. Additionally, you can return or exchange products for a gift card for use in stores or on the website (within 14 days from the purchase date or 7 days in SALE).
• Items purchased in-store can only be returned in our stores.

You are more than welcome to contact us via WhatsApp at 0559686620 anytime.

Log in to your account and earn points on every purchase, which you can redeem on items at full price at checkout (Not including collaboration items). Read more.

Daniella Lehavi's leather handbags are made with love and care from the finest materials. Their various textures and finishes mean each needs a different level of care. In general, use professional leather treatment and protection product for the best result.

How to remove surface dirt?

Dampen a clean microfiber cloth with warm water. Gently wipe down the leather to remove any dirt. Let the handbag sit for several minutes until dry.

How to clean off stains and oil buildup?

Apply a small amount of leather cleaner to a damp microfiber cloth. Never apply leather cleaner directly to the purse. Gently rub the cleaner onto the leather in a circular motion.

Pay special attention to the handles and clasp areas, and remove any oils left from handling the bag. Remove the leather cleaner with a clean damp microfiber cloth. Repeat on any tough stains. Be careful to apply very gentle pressure.

How to clean your suede bag?

To remove stains from a suede bag use a soft pencil eraser or fine grade sandpaper. Rub gently at the stain with the eraser until the stain clears. After you removed the stains, rub down the bag with a clean cloth or brush. After you cleaned your suede bag it is a good idea to condition its?

How to clean your leather shoes?

Ensure your shoes are dry and using a soft shoe cleaning brush, gently brush away the dirt.
Remove stains by using a suitable leather shoe cleaner made specifically for smooth leathers.

How to remove water stains from your leather shoes?

Lightly wet the entire outside of the shoe, use a sponge or dry cloth to blot any excess water, then let the shoes dry overnight. To keep the shape of the shoe, insert a shoe tree whilst it dries, once completely dry, brush lightly with your suede brush.

"Daniella’s Friends" is a gallery of carefully curated designers and brands from around the world offering customers thoughtfully designed items that align with our values and esthetic.