Redeeming points - how it works

To redeem points on the site:

You must connect to the site using the email address to which you receive emails from us.

If this is your first time connecting:

1. Click on the register button which is found on desktop at the top of the screen on the right, or on mobile at the bottom of the main menu.
2. There you must enter your first name, last name, mobile phone, email and an eight-character password that you will use on your next visits to the site.
3. After entering the password for the first time, you will receive a registration confirmation to your email address. Click on the link in the registration confirmation to activate the account.
4. By clicking on the link, you will reconnect to the site as a registered user. At the bottom of the screen, next to the Daniella's Circle button , see your number of points.

If you have already registered on the website:

1. Click on the Sign In button which is found on desktop at the top of the screen on the right, or on mobile at the bottom of the main menu.
2. Enter your email address and password. (If you forgot the password, click on forgot my password , give the email, and a link to reset the password will be sent to your email).
3. You are now connected to the site as a registered user. At the bottom of the screen, next to the Daniella's Circle button , see your number of points

When you are already connected:

1. Put the items you want to purchase into the shopping cart.
2. Go to the checkout page.
3. Look for the redeem points dropdown and choose how many points you want to redeem for the purchase.
4. You can redeem between 1000 and 20000 points, depending on the amount of points you have, and get a discount of NIS 50-1000. (The points cannot be redeemed on products that are already discounted).
5. From here, all that remains is to type in the delivery address and the payment method and the package is on its way to you, refresh yourself :)

Policy for accumulating and redeeming points at Daniela Lehbi:

1. In order to earn points you must be a registered customer including a valid email address.
2. Every purchase as a registered customer earns points equal to the amount of the purchase.
3. If you purchased as a guest ( check out as guest ) You can register within 24 hours for the first circle through the website with the same email address with which you made the purchase and the points will be added to your account.
4. The points you have earned will be frozen and added to your account within 14 days from the day of purchase.
5. If you wish to redeem the points before the 14th day, you can do so by contacting our online service at online@daniellalehavi.com With the help of the email address with which you are registered with us, and I will hide the points for you - this option cancels your option to make the purchase in which you earned the points.
6. Points are valid for 12 months from the date of the last purchase. Each purchase will extend the validity of all the points you have and you will accumulate additional points.
7. Redemption of points will be possible in the form of converting the points to shopping vouchers at a ratio of 1:20 (every 20 points equals NIS 1), on products at full price. The company will determine a minimum and maximum discount amount according to the price level of the products at each validity period.
8. Redeem points on full price products only.
9. It is not possible to exchange or return a product that was purchased at a discount of more than 50% in points.
10. Redeeming points will be possible in accordance with the company's policy, which changes from time to time. In any case, the company will give its customers a notice by email three months in advance, before changing the points redemption policy.